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Specialized Services

American Business Consulting (ABC) provides business services to Dental Specialists, with a concentration in Orthodontics.

ABC develops and supports the business operations and marketing aspects of offices, allowing practitioners to focus on delivering quality patient care. ABC strives to provide the highest quality business services to Dental Specialty practices by providing, analyzing and utilizing financial experience. We take care of the business side of a practice so healthcare professionals can focus on caring for patients.

The company was founded in 2006. Within months, ABC has experienced a great deal of growth and continues to enhance and expand its suite of services to meet the needs of its marketplace. ABC now focuses on extending its services and systems to a full spectrum of and dental professionals, including but not limited to Pediatric Dentistry, Oral and Maxillofacial Surgery (OMS), Pediatric Dentistry, Periodontics, Prosthodontics and General Dentistry.

Our systems and services free doctors from the burdens of the business and financial aspects of managing the practice. Our services improve practice efficiency, increase revenues, and enhance the practice's effectiveness in serving patients. Our solutions apply to all operational aspects including accounting, payroll, financial reporting, practice enhancement, clinical information systems, technical support and advertising.

Financial Reporting

We use an online financial and statistical reporting application that offers doctors the ability to monitor their practice statistics in real time. The information available through this system represents the most crucial aspects of running a successful practice. Access to this detailed information enables doctors to more efficiently and effectively run their practices. Our system enables doctors to understand the business end of their practice and ultimately obtain a clear picture of the practice's profitability.

Monthly Production Statistics - Empower yourself with crucial practice data including collections, total production, collections as a percent of production, new patients scheduled, existing patients scheduled, percentage of broken appointments, claims outstanding and much more. These monthly statistics make it simple to monitor trends in your practice.

Practice Performance Reports - Access these reports to compare your office statistics to other offices in the ABC system as well as your own practice in other quarters. View helpful charts in dozens of financial and statistical categories.

Profit and Loss Statements - Track the office's income, doctor expenses, employee expenses, direct expenses and operating costs. Drill down in each category to view details of each expense. Use this accounting tool to keep control of your bottom line.

Quarterly Statements - Timely statements enable you to quickly analyze the status of your practice. All of the work is done for you and the information is available online.

Human Resources  

ABC provides full Human Resources services including payroll services and employee benefits. Our cutting edge technology will reduce the administrative hassle of manual timecards and record keeping. The software systems are simple to use and will enhance your practice.

Time and Attendance

Staff is paid timely and accurately. The system ensures accurate employee hours. A staff member, often the payroll manager, is assigned a password which authorizes them to correct any times in the event that an employee forgets to punch in or out. This adjustment is noted in the software as a correction.

Our system gathers, organizes and stores all time and attendance data. The software provides time clock summary reports which are helpful in analyzing overtime and other special time considerations. This software significantly reduces concerns about time clock and payroll fraud.

Payroll

The information collected can be imported into our on line Financial Reporting system. Instead of manually calculating time cards and entering that information into a separate payroll system, simply click a few buttons and data is transferred.

An ABC representative retrieves the data and completes the payment process for the next scheduled pay date. The data is run through multiple exception reports to ensure accuracy.

ABC offers direct deposit for each employee at no additional cost. If an employee still prefers to receive a physical check, it will be mailed two days prior to their actual pay date to ensure timely delivery.

On line Payroll

Each staff member has access to their own payroll page online. The secure website requires the user to log on with a specific ID and password. Employees may then view and/or print check stubs, view vacation and sick balances as well as verifying benefits and beneficiaries. This convenient online service saves time and money.

Labor Law Posters

It is important that all of your office locations are fully compliant with all state and federal labor laws including mandatory posters. ABC provides annual subscriptions for doctors. The subscription includes an all-in-one laminated poster, quarterly newsletter and ongoing updates throughout the year.

Marketing

Our Marketing Department acts as an ad agency with graphic design capabilities as well as multiple media buyers available for advertising work and consulting. The group provides a full suite of marketing services for dentists, pediatric dentists and orthodontists. Our experience working within the healthcare field enables us to craft effective marketing campaigns specifically for healthcare practitioners.

Service List

  • Direct Mail
  • Website Services
  • Logo Development
  • Trademark Registration
  • Media Buying
  • Directory Ad Placement
  • Print Ads
  • Brochures
  • Posters
  • Banners
  • Flyers
  • Office Newsletter
  • Birthday Cards
  • Recall Cards

 

Accounts Payable

Bill payment and other administrative tasks cut into patient time. ABC alleviates this burden by providing reliable business services including bill payment and accounts payable services.

Bill Payment

If requested, all invoices and bills are mailed to our corporate office. We review, audit and pay the bills for the practice. An Accounts Payable representative will request approval from the doctor for payment of a bill if this is deemed necessary. In most cases, invoices are automatically entered in the system and a check is cut. The check is reviewed for accuracy and mailed to the appropriate vendor. All invoices are paid in a timely manner.

Online Access

Doctors may view all transactions in our online statistical and financial reporting system. This convenient online service allows doctors to check on payments, whether or not a check has been voided, and view the date the payment was made and so forth. Invoices are forwarded so that doctors may view the actual invoices that support various expense items and transactions. This feature makes it even easier to access your records and analyze financial data.

Real Estate/Construction

Market Research

Our real estate and marketing service departments’ work together to align strategies. Using professional demographic and mapping resources, ABC determines the most suitable markets and submarkets for your practice. Factors such as age, income, growth potential, marketing ability, competition and benchmarking are taken into consideration when making location recommendations.

Site Selection

Finding the best office site is a team effort involving our real estate service department, our network of local commercial real estate brokers and you. We determine the long term viability of office locations and ensure the location can be developed within the budget constraints. Convenience to patients, accessibility, parking, visibility, appearance, and affordability are a few of the factors taken into consideration when looking for sites.

Lease Negotiation

We have negotiated hundreds of leases that incorporate terms specific to the needs of each practice. We are able to remove items from leases that are less important to landlords such as some hidden fees, and we are usually able to add items to leases such as exclusive use provisions and multiple options to renew.

Space Design

ABC's team includes talented interior designers who have created hundreds of space plans just for dental specialists. They are able to recommend a space plan for your practice that fully compliments the way you work. The rest of our team, including architects and engineers, produce working construction documents used for pricing, permitting and construction, and you are welcomed to participate in the process as you wish.

Construction Management

ABC's team of project managers, corporate office staff and preferred general contractors can build your office at a reasonable price and within a relatively short timeframe. Having assembled a team that works together on project after project, ABC knows how to deliver a high quality office facility in a low stress environment.

Office Set-up

ABC uses advanced technology to coordinate efforts between the participants in the process of preparing your office for its first patient day. ABC removes as much of the office opening burden as possible including installing and testing equipment and systems, creating your on-hold greeting, providing your internet connectivity and positioning all your furniture.

Lease Administration

Our team ensures that your rents are paid and that your lease remains in compliance. Rental expenses are regularly reviewed and questioned when necessary. If the lease for your practice will be expiring in the next year or two, ABC contacts you well in advance to discuss and recommend the best leasing strategy. ABC then carries out the necessary negotiations to implement your desired strategy which may include obtainment of additional options to renew, additional tenant improvement dollars, lower rents and more.

Facilities Management

Do you have a roof leak or one of a thousand other "interesting" problems that can occur on a property? If so, with one call to ABC's real estate services department, we will take action to solve the problems as quickly as possible using the best applicable practices. After all, most of ABC's real estate services department members have significant years of prior experience representing landlords, so we are familiar with what is needed overall to implement solutions as quickly as possible.

Patient Financial Services

We find it beneficial to separate the duties of health practitioner from those of the financing source. ABC provides multiple patient financial services to implement this idea.

We understand the minute details of running a successful practice. That's why we offer standard patient mailings, custom correspondence, assist in drafting documents and so forth.

Because of the large volume of printing that we do, we are able to offer bulk rate billing and insurance filing among other savings.

Billing Services

  • Process patient statements daily or monthly (when applicable). Patient billing information is automatically collected and transmitted to us that very day.
  • Print and mail professional statements in #10 envelopes with a self-addressed envelope enclosed. All correspondence is customized with the practice's logo.
  • Eliminate repetitive administrative tasks such as stuffing, stamping, sorting and mailing.
  • Patient account adjustments are audited and reviewed for validity and accuracy.

Patient Receivables

  • Set up auto-drafts from patient's accounts. The banking institution immediately reconciles the amount drafted to our systems.
  • Phone payments are another convenient option for patients.
  • Reconciliation of receivables occurs on a daily basis.

Insurance

  • Electronic claim filing is available.
  • Paper claim filing is also included.

Collections

  • Automated process turns accounts over to a collection status upon doctor's approval.
  • We provide bad debt account collections services for an additional fee.
  • Our collection agency, RRS, specializes in medical past-due accounts.
  • Service fees are only charged for amounts collected.

Practice Enhancement

A Practice Enhancement Consultant works with the doctor and staff towards growing the practice. These consultants provide industry expertise and operational guidance by identifying new and reviewing ongoing practice issues. Their goal is to enable each practice to operate in an efficient, productive and successful manner. Practice enhancement services include monthly conference calls, practice scheduling analysis, practice statistical analysis and financial statement analysis.

Financial Review

ABC consultants are adept at analyzing and evaluating statistical data. By reviewing monthly production statistics, practice performance reports and profit/loss statements, the consultants are able to review practice strengths and recommend changes for practice growth. The consultant also assists doctors and managers in understanding office statistics and financial statements.

Patient Scheduling

The consultant will evaluate patient scheduling, confirmation procedures and appointment times. The consultant will examine patient flow and offer concrete suggestions for improvement. Treatment Fees

The consultant will help determine whether existing treatment fees are fair based on nationwide surveys. They will also assist with yearly evaluations and recommendations for fee increases.

New Patient Statistics

The consultant will use a monthly performance statistics report to identify trends in practice changes and productivity. Trends such as an increased broken appointment percentage are often identified and solutions are suggested. The consultant is trained to assist with better communication skills, will guide staff to implement changes within the office and work towards improvement.

Assistance with Staff

The consultant analyzes team performance in areas critical to success for the practice including clinic morale, patient education, leadership and delegation abilities. The consultant provides mechanisms for computing quarterly profit sharing amounts for eligible employees. The consultant will also help with hiring new employees. On site visits are extremely helpful for consultants to be able to effectively evaluate staff and doctor needs.

On Site Visits

On site visits allow for a comprehensive consultation and provide the doctor with a detailed, written action plan. These site visits are available upon request for an additional cost. Action plans include staff evaluations, job descriptions, team building, practice analysis based on “best practices,” assistance with marketing ideas, enhanced communications and conflict resolutions when necessary.

Click here to view Doctor Opportunities

Take advantage of our unique position in the healthcare industry through our network of opportunities. Your ideal situation is out there and ABC can help you find it. Currently there are several opportunities available for Orthodontic, Pediatric Dentistry and Other Dental specialties. We make it easy to locate that perfect opportunity.

 

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